Warehouse Associate (Shipping & Fulfillment)

Ann Arbor, MI

Full Time

Mid Level

Warehouse Associate (Shipping & Fulfillment)
Ann Arbor, MI | Full-Time | In-Person

About the Role
Shar Music is a leading retailer serving musicians, educators, and students worldwide. We are seeking a full-time Warehouse Associate to support shipping, fulfillment, and inventory operations at our Ann Arbor location.
In this role, you will be responsible for accurately picking, packing, and shipping products while maintaining quality, efficiency, and safety standards. Our warehouse team plays a critical role in ensuring every order is handled with care and precision.
This position is open to candidates with varying levels of experience and offers clear opportunities to grow into more advanced responsibilities over time within a structured warehouse team.
Schedule

Full-time
Must be available for occasional Saturday shifts

Key Responsibilities
Core Responsibilities (All Levels)

Pick, pack, and ship customer orders accurately and efficiently
Receive, unload, and organize incoming inventory
Stock shelves and maintain warehouse organization
Use handheld scanners and inventory management systems
Maintain a clean, organized, and safe work environment
Inspect items and report damages or discrepancies
Collaborate with team members to meet daily shipping and fulfillment goals

Intermediate Responsibilities (Level 2 Scope)

Pack and ship specialty items, including instruments and trial shipments
Assist with large orders and pallet shipments
Support international shipping processes
Perform cycle counts and assist with inventory accuracy
Assist in receiving and returns processing
Support additional warehouse projects such as labeling, outfitting, or product handling
Operate equipment such as pallet jacks or forklifts (or obtain certification)
Support weekend or opening/closing procedures as needed

Advanced Responsibilities (Level 3 Scope)

Support or lead specialized areas such as receiving, returns, or inventory control
Process purchase orders and inventory transactions using warehouse systems
Investigate and resolve order or inventory discrepancies
Assist cross-functional teams such as customer service or sales with order-related issues
Recommend process improvements to increase efficiency and accuracy
Generate reports and utilize warehouse systems to support operations
Assist in training or guiding team members as needed
Support warehouse opening/closing procedures and operational oversight

Qualifications

High school diploma or equivalent
1 to 2+ years of warehouse experience preferred
Ability to lift up to 50 pounds
Strong attention to detail and accuracy
Ability to follow directions and work independently and as part of a team
Basic computer skills

Preferred Qualifications

Experience with warehouse or inventory systems such as NetSuite
Forklift certification or willingness to obtain
Experience handling fragile or specialty items such as musical instruments
Experience with musical instruments is a plus

Work Environment

Active warehouse environment requiring standing, walking, and lifting throughout the shift
Exposure to varying temperatures depending on the season

Compensation & Benefits

Competitive hourly pay based on experience
401(k) with company match
Health, dental, and vision insurance
Paid Time Off and paid holidays
Paid sick time
Employee product discounts on musical instruments and accessories
Clear career growth path with three levels of advancement

Additional Information

Full-time, in-person position
Regular, reliable attendance is required
Opportunities for growth into more advanced warehouse responsibilities
Pay will vary depending on experience

Equal Employment Opportunity
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, height, weight, marital status, pregnancy, or any other protected status under applicable law. We are committed to creating an inclusive environment for all employees.

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This is a full-time, in-person role based in Ann Arbor, MI, with schedules that may fall between 7:00 AM and 6:00 PM. Are you able to work on-site daily within this schedule range?*

This role requires occasional Saturday availability. Is that something you can accommodate?*

This role requires standing, walking, and lifting throughout your shift, including items up to 50 pounds. Are you able to meet those physical demands with or without accommodations?*

Do you have reliable transportation to commute to Ann Arbor consistently?*

How many years of warehouse experience do you have, and what types of environments have you worked in?*

Have you worked with handheld scanners or inventory management systems before? If so, which ones?*

Do you have a forklift certification, or are you willing to obtain one?*

Have you worked with NetSuite or a similar warehouse management system?*

Do you have any background with musical instruments, either professionally or personally?*

What pay rate are you looking to start at?*

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Warehouse Associate (Shipping & Fulfillment)

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