Receptionist

Troy, MI
Full Time
Entry Level

Receptionist (Onsite – Troy, MI)

Location: Troy, Michigan
Job Type: Full-Time (In-Person, Monday–Friday)
Industry: Legal / Professional Services


About the Firm

Join a well-established and highly respected law firm in Troy, Michigan known for its expertise in managing medically complex, high-damage exposure litigation. With a focus on professionalism and client-centered service, we are seeking a dependable and personable Receptionist to be the welcoming face and voice of our organization.


Position Overview

As the Receptionist, you will be the first point of contact for clients, visitors, and callers, playing a critical role in representing the firm’s professionalism. This position is fully onsite and requires daily in-person presence. You will manage front desk duties, handle multi-line phone systems, coordinate meetings and appointments, and provide administrative support to legal staff.


Key Responsibilities

  • Greet clients and visitors with a courteous and professional demeanor

  • Answer and direct incoming phone calls using a multi-line phone system

  • Manage incoming/outgoing mail and deliveries

  • Schedule and coordinate meetings, appointments, and conference room bookings

  • Maintain a clean and organized reception area

  • Provide administrative support, including document preparation and filing

  • Operate office equipment (copiers, fax, printers, scanners)

  • Handle confidential information with discretion and professionalism


Qualifications

  • High school diploma or equivalent required; Associate’s degree or legal coursework preferred

  • Previous front desk, administrative, or receptionist experience preferred (especially in a law firm)

  • Proficient in Microsoft Office (Word, Outlook, Excel) and basic office technology

  • Excellent verbal and written communication skills

  • Strong organizational skills with attention to detail

  • Ability to multi-task in a fast-paced professional environment

  • High level of professionalism, punctuality, and discretion


Additional Information

  • This position requires 100% onsite presence at our Troy, MI office

  • Must pass an extensive background check as required by firm or clients

  • Position reports to leadership within the administrative team

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